JackpotCity Casino Review 2023

Number Of Games 500+
Live Dealer Yes
Welcome Bonus Value Max $1,600 NZD
Minimum Deposit $10 NZD

Best New Zealand Online Casino


Mobile Experience: 4/5
Payment Options: 4/5
Gaming Experience: 4.5/5
Support: 4/5

Pros And Cons

Pros Cons
✅ Fast payout speeds and a high average payout ❌ High Wagering Requirements compared to competitors
✅ Low minimum deposit
✅ A huge Welcome Bonus of up to $1,600 NZD

Jackpot City New Zealand Overview

JackpotCity is a world-renowned online gambling casino now available to players in New Zealand. If you’re looking for a casino that has it all, plus a ton of additional features, look no further. JackpotCity was established in 1998, has a license from the Malta Gaming Authority (MGA), and has since taken the online casino industry by storm. The site offers an enormous range of games, a Welcome Bonus that is virtually unbeaten, and customer support that is reliable and friendly.

Most notable is that JackpotCity is compatible with almost all mobile devices, including Android and Apple. This means that no matter which mobile device you prefer, JackpotCity casino will work like a dream. Read on for a more detailed look into the gambling site that New Zealanders are calling the best in the business.

Game Selection

JackpotCity casino has an immense selection of games, 500+, making the selection amongst the biggest in the industry. Though, you’re perhaps most interested in the pokies, given that they’re a favourite of New Zealand players. In this regard JackpotCity shines, offering a selection of pokies so vast as to be almost overwhelming. Regardless if you prefer a 3-reel, classic or progressive jackpot, all are on offer, courtesy of some of the best developers in the world. Take a look for yourself, explore what’s available, and experience true freedom of choice.

Some of the top online pokies titles include Diamond Sands, Amazon Kingdom, Deck the Halls, Fat Lady Sings and the progressive jackpot smash-hits Major Millions and Mega Moolah.

Of course, it isn’t all just about pokies. JackpotCity also embraces table games, with a focus on Blackjack, Roulette and Baccarat. You can try out multiple versions of each, with new rules and interesting twists that make each version an experience of its own. Try them out, see which is most entertaining, and perhaps discover a new favourite. Industry, a leader in the iGaming industry, is responsible for many of the table games on offer.

JackpotCity is also a leader when it comes to live dealer games. Newer to the industry, but providing online gambling immersion unmatched, you have to see live dealer games to appreciate just how good they are. The idea is that real dealers host table games, creating a setup as close to a land-based casino as possible. You can place bets in real-time, interact with the host, and win real money. Best of all, the entire selection of Blackjack, Baccarat, Roulette, Casino Hold’em and Money Wheel live dealer games at JackpotCity is fully mobile-compatible. Just ensure that you have a stable internet connection before playing.

On top of all of this, there are additional gaming options like online bingo and keno too. Jump in and explore the full selection of games at JackpotCity to see which you like most. Don’t forget, new games are added regularly.

Game Providers

The developers are the unsung heroes of online casinos, providing the games and ultimately making a site what it is. So if you want to know how enjoyable a site is, investigate the developers that are providing the software and games.

In the case of JackpotCity casino, the standout developers are Microgaming, NetEnt and Playtech. Microgaming is the grandfather of the industry, having all but given birth to online casinos as we know them. The company launched in 1994, making it the oldest iGaming developer in the world. The company is vast, extremely prolific, and known for leading while others follow. Microgaming provides the software that JackpotCity is based on, as well as a number of the best games.

NetEnt, previously Net Entertainment, is also a long-running studio with a strong legacy. Today the company is widely seen as responsible for the highest-quality games in the industry. Known for elaborate designs, extremely impressive graphics and industry-altering mechanics, NetEnt games are sure to blow your mind.

Pragmatic Play is also one of the biggest suppliers of online casino games in the world, with thousands of online pokies, table games and other software. Chances are that if you play at an online casino, you’re already familiar with Pragmatic Play.

Last but not least, Ezugi, a partner of Evolution powers the live casino games on offer.

Bonuses & Promotions at Jackpot City

If you’re like other New Zealanders, you love a good deal. That’s why JackpotCity casino provides some of the best promotions in the business, granting a massive total of $1,600 in Bonus Cash to new players. Your first, second, third, and fourth deposits are all matched 100% up to a maximum of $400. It’s a deal so good as to almost be beyond belief but is just the beginning. First, keep in mind that a $400 deposit isn’t required to get the match bonus. You can qualify with a deposit of just $10.

Next, take special note of the JackpotCity Loyalty Programme. The moment you first deposit you’re automatically signed up for the Loyalty Programme. The more you play, and the more you bet, the higher your rewards tier climbs. You’ll start at Bronze, which comes with various casino bonuses and promotional rewards. By the time you hit the highest tier, Privé, you’ll be awarded a boatload of prizes and other special deals.

It’s all a matter of, as the name says, the most loyal players getting the best treatment.

Mobile Gaming at Jackpot City

Mobile gaming has become the backbone of the online casino industry, with the majority of New Zealanders doing most of their gambling on a smartphone. As such, any site worth its salt is fully mobile-compatible. JackpotCity is a perfect example, being compatible with every mobile operating system and the majority of devices. Regardless of if you prefer Android or Apple, tablet or smartphone, JackpotCity will run flawlessly.

You can access the site in a mobile browser, such as Chrome, or the applicable dedicated JackpotCity app. Download the app from Google Play or Apple iStore. Installation should take no more than a few minutes.

Banking Options

It is often overlooked just how important online banking options are. You probably have your preferences when it comes to transacting online, and won’t be happy if you have to settle for second best. That’s why JackpotCity offers as many banking options as possible, ensuring that you don’t have to compromise. Payment methods you can use include Visa, MasterCard, Skrill, Neteller, Entropay, Bank Transfer, PaySafeCard, GiroPay, and more.

When you’re not playing no deposit casino games and you’re ready for real money play, you don’t have to break the bank. The minimum accepted deposit amount is just $10. This means that you can just sit back and just enjoy some low-stakes games, safe in the knowledge that the risks are never going to get daunting.

Withdrawals can be a pain, with processing times sometimes being outrageous. JackpotCity does everything in their power to make withdrawals times as quickly as possible. Though, much of the delay does come down to banks. If you withdraw with a traditional bank card, Visa or MasterCard, you can expect to wait up to 5 business days. EWallet withdrawals are much faster, sometimes taking just 24 hours. It all comes down to how you choose to transact at the site.

How to Sign Up at Jackpot City

If you like what you’ve read so far you might be ready to sign up at JackpotCity casino. The registration process is quick and easy, though we decided to create this step-by-step guide just in case. Follow these steps and you’ll be signed up and ready to get in on the action in no time.

Step 1

If you’ve downloaded the app, open it and tap the ‘Sign Up’ tab. If you’re using a browser head to the jackpotcitycasino.com site in a browser, then hit the ‘Sign Up’ tab. Either way, you’ll be taken to the registration page.

Step 2

On the registration page, you’ll be asked for a country, username and password. You can choose whatever you’d like for the username and password, though do be sure to keep the information handy. Remember that you’ll need to re-enter the details every time you decide to play. We recommend that you write the details down and keep the paper safe and sound. The biggest risk from hackers isn’t from information written on physical paper, after all.

Step 3

The registration page will also ask for an email address and mobile phone number. Keep in mind that you’ll have to validate your email address and number before the account will be activated. As such, be ready to receive a verification email and SMS.

Step 4

You’ll now have to provide a real name, date of birth, preferred language, and preferred currency. This information is all essential, especially the preferred currency. Once you’ve chosen a currency JackpotCity will operate in that currency unless you change the option again later.

Step 5

Lastly, you’ll have to provide a billing address. Remember that the address provided here is only for registration purposes. JackpotCity will not demand any payments of any kind. Only when you choose to make a deposit will there be any payments, exactly according to the amount you choose to deposit. You are even free to explore the site and play games for free, without ever having made a first deposit.

Step 6

Once you’ve verified the above information you can click or tap to finalise verification. Your account should become active immediately. You can make a first deposit whenever you choose to do so.

Customer Support

JackpotCity makes every effort to operate as smoothly as possible, but sometimes problems inevitably arise. If you need assistance or just want to ask a question, you can contact the 24-hour JackpotCity customer support team. You can open the live chat system by clicking, or tapping, the speech bubble. The support staff are friendly, and professional, aiming to get you back in the action as quickly as possible.


Withdrawal times depend on your chosen method of transaction. Traditional cards, Visa and MasterCard, always have the longest withdrawal timeframes. You can expect to wait between 2 and 5 days. EWallets are the fastest withdrawal method, often requiring only 24 hours for a withdrawal to reflect.

All payouts at JackpotCity are instant. Once you’ve won a bet the payout amount will instantly be added to your account. You can choose to withdraw your payouts to an external bank account at any time.

Do not, however, forget that Bonus Cash comes with Wagering Requirements. The Wagering Requirements for Bonus Cash are 70x. This means that you can’t withdraw the Bonus Cash and all winnings from the Bonus Cash until the full bonus has been bet 70 times. Once you meet these requirements, you can withdraw the cash any time you choose.

Of course. The JackpotCity casino dedicated apps are fully licensed and operate exactly as the main site. You can bet, win and enjoy real money casino games as you see fit. Though, it is possible to play games on the casino app in Free Mode. In Free Mode, you can enjoy all the games at the site without ever having to make a deposit with countless no deposit casino options available. You can switch to real money play any time you feel like it.

Many casino games at JackpotCity give amazing payouts and winning potential. Many professional gamblers view Blackjack as the fairest game, with the house odds so low that a good player can make a full-time living. However, winning big with Blackjack requires a great deal of skill and experience. Progressive pokies, on the other hand, offer the potential to win life-changing millions based on nothing but luck. That’s why progressive pokies are so popular, and why many New Zealanders flock to play them daily.